Guides & Help Center

User Guides: Create Alerts, Watchlists & Accounts | Citron

Quick answers to the most common questions. Open any guide to read it as a step-by-step PDF without leaving this page.

Getting started

Create your account, join a company and recover access.

4 guides
QuestionDescriptionWho is it for?Guide
How do I create a personal account?
Step-by-step guide to create a personal Citron account, select a subscription plan, choose products and regions to monitor, configure weather conditions and price alerts, and complete the subscription process.Personal Users
How do I create a company account?
Learn how to register a company, complete the company profile, activate the account, and complete the subscription payment.Company Administrators
How do I accept a company invitation?
Shows how to accept an invitation received by email, verify your information, create a password, and access Citron as a company member.Company Members / Employees
How do I reset my password?
Step-by-step instructions to request a recovery code, verify your email, and create a new password.All Users

Team & billing

Manage your organization and your payments.

2 guides
QuestionDescriptionWho is it for?Guide
How do I invite company members?
Explains how to access Team Management and send invitations to employees or other members of your organization.Company Administrators
How do I download invoices and payment receipts?
Shows how to access Billing History, review previous payments, and download invoices or payment receipts.Company Administrators

Using Citron

Track products, set alerts and explore the market.

4 guides
QuestionDescriptionWho is it for?Guide
How do I create my Watchlist?
Learn how to select products, customize the level of detail you want to monitor, add them to your Watchlist, and optionally configure price alerts.Personal and Company Users
How do I view my Watchlist details?
Shows how to access regional information, price ranges, variations, report dates, and historical price analysis for products in your Watchlist.Personal and Company Users
How do I create alerts?
Explains how to create a new alert from your Watchlist, configure its conditions, and review your active alerts.Personal and Company Users
How do I use Market Intelligence?
Explains how to access market information and analyze commodity data available in the Market Intelligence section.Personal and Company Users

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